Ted Robinson, the founder of COSS, has vast experience with the Social Security Administration (SSA). He served the Administration for 26 years, working in every conceivable position from Desk Clerk to Hearing Office Director. In August, 2007, Mr. Robinson retired from SSA, determined to work directly for individuals who find the disability process to be a maze of complicated paperwork and government regulations. Concepts of Social Security, seeks to be what dealing with SSA should be: providing the best possible service to the public, while treating them with the utmost dignity and respect. Mr. Robinson continues this work, presently.